New GDPR Data Act 2018

Matt Barker Sports Massage & Yoga and GDPR
What is GDPR?
It stands for ?General Data Protection Regulation? and is designed to help protect consumers like you with regards to how your personal data is used by the businesses you solicit (or whenever you sign up for a 3rd party technology app or platform like Setmore). The regulations govern how your personal data is processed, stored, monitored, shared, and so on. GDPR was enacted in the EU and goes into effect on May 25, 2018.
Why we are contacting you about this
To make sure we comply to this new GDPR 2018 data protection law we are emailing everyone we hold data for to explain how we use, hold and process your personal data and exactly what data we hold and how we store it.
As Massage Therapists we have to take medical histories to enable us to provide safe and effective treatments. On your first consultation we take a history of injuries, medical conditions and an overview of the currant reason for treatment. We also take your Name, Address, Email address, mobile and/or landline number, date of birth, how you found out about us, any allergies you have and any medication you are on. These details are required for compliance with our insurance policies. We are also required to hold medical notes for up to 7 years for insurance purposes. On subsequent appointments we will take notes about treatment and any changes in medical and physiological circumstance you share with us and will always ask your permission to do so.
The reasons we take your contact details
Emails , phone numbers and addresses are mainly for booking, changing and cancelling appointments. This makes it easy and effective for us to make your booking experience simple. We use the Setmore system. Information about their GDPR compliance and policies are at the bottom of this email.
Matt Barker Sports Massage & Yoga does not share your information outside the clinic. Only your specific Therapists have access to your Therapy notes and contact details unless you give specific written permission for us to share the notes with your GP, consultant, Physiotherapist, Personal Trainer, Insurance company etc. This permission can be given to your therapist via email or in writing. The notes are stored on an encrypted, password protected drive which also has additional passcode security known only by your therapist.
You have the right to ask Matt Barker Sports Massage & Yoga to provide you with a hard copy of the notes we keep on you and we have a month to provide these, free of charge, within an envelope marked for you personally and ‘Private and Confidential’. You also have the right to ask us to erase, update or change your details and notes.

What we are doing
We at Matt Barker Sports Massage &Yoga are endeavouring to comply with the new GDPR Data Protection act 2018. We will be updating our terms and conditions, reviewing our note taking and permission policy and, via this email, ask your permission to share your email address with our marketing software MailChimp to keep you updated, please see below.
Important Marketing Permission Requested
Matt Barker Sports Massage &Yoga also would like to keep your email address on a securely encrypted mailing list through the Setmore booking system and MailChimp, the latter being software for advertising through emailing. This has always had an opting out option whenever we have sent marketing emails, usually found at the bottom of the email. We occasionally send marketing emails to clients to make you aware of any offers, vouchers or services available. This is for Matt Barker Sports Massage only. We do not share with any one else. We have used this system to make you aware of these changes.
For us to continue doing this under the new GDPR 2018 law and to offer you the best deals, services and updates of any changes to the business we need your permission to store and use your email address. Please send your written permission via email to www.mattbarkersofttissuetherapy@gmail.com . If we do not hear from you or you deny permission we will respect your privacy and delete you from our mailing list. Please give us 1 month to action your request.
Below is Setmore, my booking system’s wording on GDPR Data Act for your information.

Setmore and GDPR
Learn how Setmore is working to meet GDPR, and what you as a user should know.

Written by Cassandra Koehler
Updated over a week ago
GDPR is a new European Union (EU) regulation designed to protect EU citizen privacy when it comes to your personal data. As a Setmore user, both you and your customers have rights under GDPR.
Our intent is to make Setmore compliant with GDPR when it goes into effect on May 25th, 2018. Here?s an overview of how Setmore is preparing for GDPR compliance:

What is GDPR?
It stands for ?General Data Protection Regulation? and is designed to help protect consumers like you with regards to how your personal data is used by the businesses you solicit (or whenever you sign up for a 3rd party technology app or platform like Setmore). The regulations govern how your personal data is processed, stored, monitored, shared, and so on. GDPR was enacted in the EU and goes into effect on May 25, 2018.
We?re building new features
These features will allow you to request information on how your data is being used, and give you the ability to submit a request to remove data linked to an individual user. They?ll also help you meet GDPR compliance with your own customers, to the extent that your customers submit personal data to your business on the Setmore platform.
We?re auditing our processes
All of our teams are contributing to a bird?s-eye layout of how your data is taken in and used by Setmore. For example, when you sign up for an account, your email is used by our marketing platform so that we can send you educational content about how to use Setmore features. When your customers sign up for an account on your Booking Page, their phone number is used by our text messaging service provider so that we can send text reminders to them. All of this is being mapped out in a clear, concise way.
We?re updating our terms and conditions
The Setmore privacy policy and terms & conditions will be updated to allow for any unique provisions or additional information regarding GDPR compliance. This is definitely a good thing and in most cases it?s about giving you more control and visibility over how Setmore uses your data.
We?re regularly posting our progress on GDPR compliance
In addition to this support article, we?ll continue to update you on any information related to GDPR and Setmore. As the date for compliance gets closer, we?ll be able to provide more details about our actions and efforts, and how we?re enabling you to meet GDPR compliance with your customers as well.
Have any questions or concerns? Email privacy@setmore.com.

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